ibr1811
02-23-2005, 05:09 PM
" It's not how satisfied you keep your customers, it's how many
satisfied customers you keep."
~Frederick Reichheld
Author, "The Loyalty Effect"
"If you don't like something change it. If you can't change it,
change your attitude. Don't complain."
~Maya Angelou
satisfied customers you keep."
~Frederick Reichheld
Author, "The Loyalty Effect"
"If you don't like something change it. If you can't change it,
change your attitude. Don't complain."
~Maya Angelou